Buyer pays return postage we recommend that you send back tracked because we can not be held accountable for the loss of a product.
Return Policy and Return Form
At Shop-to-u-drop we offer a 14 days to return your item for a full refund as long as the goods are still in a new state and unused.
Where an item is faulty, we will ask you to return it to us within three days of receipt.  We recommend that you send your parcel back 1st class recorded delivery (to send a parcel back it is at the cost of the buyer unless agreed by ourselves before hand).  Your right to return items to us in accordance with these terms and conditions is in addition to any other statutory rights you may have.

If you would like to return your item please follow these steps

1. Please email us at shop-to-u-drop@hotmail.co.uk stating that you would like to return your item and the reason why as part of our policy we may ask you to take a photograph of the product to help us.

2. Refunds cannot be given if the fault is a result of your own actions such as product misuse or if personalisation is mis-spelt or if you have uploaded an image of a low resolution or size.

3. Once you have received confirmation from us please send your parcel back in suitable packaging.

4. When we have received your return we will confirm if you are eligible for a refund. If so we will reimburse the price you have paid for the product(s) onto the credit or debit card that you paid with. Alternatively, we may offer to reprint (if applicable) and resend the item free of charge. Please note it is not our policy to offer both a refund and a resend.

For overseas customers who get charged postage when returning your item we will only refund for the product.

Download Sample Return Form



Terms
If you place an order with us then it means you have read and agree to these terms:
Whenever you buy a product through this Website you will be contracting with shop-to-u-drop.
We use our reasonable endeavours to make sure that every product on shop-to-u-drop is shown accurately and that prices are correct. However, occasionally there may be small variations in colour, typefaces and layout.
A contract for the purchase of a product is created as follows:
• The User places the order on the Site by pressing an order confirmation button ("Checkout") at the end of the checkout process: if the product in question includes content selected by the User it is a "personalised product"; if it is a standard product which does not include any content selected by the User it is a "non-personalised product"
• By confirming your order, you are agreeing to purchase the product you have selected
• At this point, we take payment for your order by means of your nominated payment method
• We will send to you a "confirmation" email detailing your order, and other information we must provide to you
All Wrappers are sold in sheets and will need cutting out and attaching to the sweets unless stated otherwise.

No sweets or Chocolate is supplied unless stated otherwise.

That you check all your spelling's are correct when sending your order details over and if a spelling mistake is made by yourself and that mistake is printed onto your product that is in no way the fault of Shop-to-u-drop.

We post 1st class Monday to Friday we do not post over the weekend.


Our Invites are 6x4" with a gloss front and mat back unless stated otherwise on the listing.


Privacy Policy

This website uses Google Analytics, a web analytics service provided by Google, Inc. (“Google”). Google Analytics uses “cookies”, which are text files saved on your computer, to help the website analyze how you use the site. The information generated by the cookie about your use of the website will be transmitted to and stored by Google on servers in the United States. If this website anonymizes IP addresses, your IP address will be truncated by Google within a EU member state or other EEA state before being transmitted to the US. Only in exceptional situations will your full IP address be transmitted to Google servers in the United States and truncated there. Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage. Google will not associate your IP address with any other data held by Google. You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website. By using this website, you consent to the processing of data about you by Google in the manner and for the purposes set out above. You can also prevent Google from collecting information (including your IP address) via cookies and processing this information by downloading this browser plugin and installing it: http://tools.google.com/dlpage/gaoptout

Further information concerning the terms and conditions of use and data privacy can be found at the Google Analytics Terms of Service or at the Google Analytics Privacy Overview. Please note that on this website, Google Analytics is supplemented by "gat._anonymizeIp();" to ensure anonymized collection of IP addresses (IP masking).